Contact & FAQ
If you have a problem with your product, whether it's with the download or the use, please feel free to contact me at marianabeck.mx@gmail.com
Frequently Asked Questions...
I didn't receive my digital product, what do I do?
You can download your digital products from the "View my order" section on the website.
You will also receive an email with the download link (it is different from the purchase confirmation email).
I use the Sky Pilot platform, so I recommend you also check your spam folder .
If you paid with PayPal, the link will be sent to the email address associated with your PayPal account.
If you still can't find it, write to me at marianabeck.mx@gmail.com and I'll be happy to help.
My stickers aren't working, what do I do?
The stickers are designed exclusively for GoodNotes (iOS) .
It's important to have the app downloaded. Don't try to open them directly , as they may appear as unrecognized files.
Look for the three dots (as shown in the guide) and select “Open with GoodNotes” .
Also, make sure you have a good internet connection when opening them.
My hyperlinks are not working.
You must open the calendar in an app that allows you to edit PDF files (such as GoodNotes, Notability, or Samsung Notes).
Within the application, disable typing mode whenever you want to use hyperlinks.
The steps are detailed in the guide included with your product.
Do I need an iPad or tablet to use the digital calendar?
Yes. Since it's a PDF file, it's recommended to use it on a large screen like a tablet or laptop , and with a digital pen for a better experience.
You can view it on your cell phone, but I don't recommend it for convenient planning.
What is the difference between a digital calendar and a system in Notion?
Digital agenda: It is an editable PDF file, it works like a notebook where you write with a digital pen or text.
Notion: It's a system-type app where you can organize your life with databases, smart lists, and more.
Notion does not work as an image or as a PDF
What do I need to use the digital calendar?
The file is in PDF format, so you need a PDF editing app like Kilonotes, Notes + GoodNotes, Notability, Xodo, or Samsung Notes.
It is designed to write with a digital pen or add text.
Although you can open it on your cell phone, it's more convenient to do it from a tablet or laptop .
You can sync it to the cloud to access it from different devices.